Fitbit Ionic Smartwatch
Product Identifiers
Sold on Fitbit.com and via retailers from September 2017 onwards
Fitbit Ionic Smartwatch.
This recall does not affect any other Fitbit smartwatches or trackers.
The Hazard!
Fitbit has determined that there is a risk that, in rare circumstances, the battery in the Ionic Smartwatch may overheat.
If the battery overheats while a user is wearing the product and the user does not remove the watch, it could present a burn hazard.
What to do...
Stop using the Ionic Smartwatch and visit help.fitbit.com/ionic to organise a refund.
Customers will be issued a refund of USD299 and an access code for a discount of 40% off select new products from the Fitbit Store.
This recall does not affect any other Fitbit smartwatches or trackers.
Product Identifiers
Sold on Fitbit.com and via retailers from September 2017 onwards
Fitbit Ionic Smartwatch.
This recall does not affect any other Fitbit smartwatches or trackers.