Serene S2069 Bathroom Heater
Product Identifiers
Serene Classic S2069 wall mounted bathroom heaters as pictured.
- The heater has either stainless steel shell or a white shell with die cast grille.
- Blue LED power indicator
- Approximate dimensions: 300mm wide, 210mm high and 110mm deep
Supplier Contact
- Bunnings
Productrecalls@bunnings.co.nz - Chester's Plumbing & Bathroom Centre Limited
enquiries@chesters.co.nz - Corys Electrical
Recalls@corys.co.nz - Elite Bathroomware
Sales@elitebathroomware.co.nz - Oakleys Plumbing Supplies
Erica@oakleysplumbing.co.nz - Mico Plumbing & Bathrooms/ Placemakers
Heating@mico.co.nz - Plumbing World Limited
0800 800 686 - Paramount Plumbing Supplies
Sales@paramountplumbing.co.nz - Reece New Zealand Limited
Customer.care@reece.com.au
The Hazard!
In April 2024, WorkSafe NZ found that all Serene S2069 wall mounted bathroom heaters imported, purchased, or installed since June 2018 are non-compliant with safety standards and the approval for this heater has been withdrawn.
Serene S2069 heaters are non-compliant with safety standards and Energy safety is investigating a reported fire event associated with a Serene S2069 heater.
What to do...
Check if your heater is a Serene model S2069
- Energy Safety considers there is a low risk from continued use. However if you observe an unusual smell or noise from the heater, do not use it and contact an electrical worker to check it over
- A list of retailers who have issued a voluntary recall can be found below. If you purchased your heater from one of these businesses you can contact them to discuss your options
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You can find more information about your rights under the Consumer Guarantees Act here
If you are a business and have supplied this heater and have not notified us of a recall or would like to begin one, you may do so through the Business connect platform here
Product Identifiers
Serene Classic S2069 wall mounted bathroom heaters as pictured.
- The heater has either stainless steel shell or a white shell with die cast grille.
- Blue LED power indicator
- Approximate dimensions: 300mm wide, 210mm high and 110mm deep
Supplier Contact
- Bunnings
Productrecalls@bunnings.co.nz - Chester's Plumbing & Bathroom Centre Limited
enquiries@chesters.co.nz - Corys Electrical
Recalls@corys.co.nz - Elite Bathroomware
Sales@elitebathroomware.co.nz - Oakleys Plumbing Supplies
Erica@oakleysplumbing.co.nz - Mico Plumbing & Bathrooms/ Placemakers
Heating@mico.co.nz - Plumbing World Limited
0800 800 686 - Paramount Plumbing Supplies
Sales@paramountplumbing.co.nz - Reece New Zealand Limited
Customer.care@reece.com.au