26 April 2024
Serene S207T Bathroom Heater
Product Identifiers
Serene Classic S207T wall mounted bathroom heaters as pictured.
- Wall mounted fan heater with step-down thermostat control
- The heater was available in finishes including stainless steel, or white with grey wall bracket and cast metal grille
- Approximate dimensions: 375mm wide, 220mm high and 140mm deep
Supplier Contact
Serene S207T recall suppliers
- Bunnings
Productrecalls@bunnings.co.nz - Chester's Plumbing & Bathroom Centre Limited
enquiries@chesters.co.nz - Corys Electrical
Recalls@corys.co.nz - Elite Bathroomware
Sales@elitebathroomware.co.nz - Oakleys Plumbing Supplies
Erica@oakleysplumbing.co.nz - Mico Plumbing & Bathrooms/ Placemakers
Heating@mico.co.nz - Plumbing World Limited
0800 800 686 - Paramount Plumbing Supplies
Sales@paramountplumbing.co.nz - Reece New Zealand Limited
Customer.care@reece.com.au
The Hazard!
In April 2024, WorkSafe’s Energy Safety have issued a prohibition notice for all Serene S207T wall mounted bathroom heaters. The prohibition applied to all units imported, purchased, or installed since January 2018 are non-compliant.
Testing has found Serene S207T heaters are non-compliant with safety standards. There is a low risk they may be unsafe.
What to do...
Check if your heater is a Serene model S207T
- Energy Safety considers there is a low risk from continued use. However, if you observe an unusual smell or noise from the heater, do not use it and contact an electrical worker to check it over.
- A list of retailers who have issued a voluntary recall can be found below. If you purchased your heater from one of these businesses you can contact them to discuss your options
- You can find more information about your rights under the Consumer Guarantees Act here
If you are a business and have supplied this heater and have not notified us of a recall or would like to begin one, you may do so through the Business connect platform here
Product Identifiers
Serene Classic S207T wall mounted bathroom heaters as pictured.
- Wall mounted fan heater with step-down thermostat control
- The heater was available in finishes including stainless steel, or white with grey wall bracket and cast metal grille
- Approximate dimensions: 375mm wide, 220mm high and 140mm deep
Supplier Contact
Serene S207T recall suppliers
- Bunnings
Productrecalls@bunnings.co.nz - Chester's Plumbing & Bathroom Centre Limited
enquiries@chesters.co.nz - Corys Electrical
Recalls@corys.co.nz - Elite Bathroomware
Sales@elitebathroomware.co.nz - Oakleys Plumbing Supplies
Erica@oakleysplumbing.co.nz - Mico Plumbing & Bathrooms/ Placemakers
Heating@mico.co.nz - Plumbing World Limited
0800 800 686 - Paramount Plumbing Supplies
Sales@paramountplumbing.co.nz - Reece New Zealand Limited
Customer.care@reece.com.au