Product Identifiers

UVC Disinfection Unit -Philips, ECOLINK

UVCA210, UVCA 220, UVCA 120, UVCA 110

Products manufactured from the 1st of August 2021 to the 15th of December 2022 and sold to Ingram Micro NZ Ltd, Ideal 211 East Tamaki and Direct Energy.

Supplier Contact

Signify New Zealand

Responsible Agency

https://www.mbie.govt.nz

The Hazard!

Signify has received three complaints from outside New Zealand, reporting incidents of the product catching fire out of 14,523 units sold globally - fortunately, there have been no reported injuries.

After investigating the issue, it has been found that a high voltage can be generated when the lamp is used beyond its stated lifetime or if there is a leakage lamp - in extreme humidity conditions, arcing on the connection board can occur, which can ignite the product, posing a risk of personal injury.

Potential consequential loss of property and immediate adjacent areas.

What to do...

Stop using immediately, unplug, store and contact the supplier - supplier arrange collection of the unit for disposal and supply of a replacement.

Product Identifiers

UVC Disinfection Unit -Philips, ECOLINK

UVCA210, UVCA 220, UVCA 120, UVCA 110

Products manufactured from the 1st of August 2021 to the 15th of December 2022 and sold to Ingram Micro NZ Ltd, Ideal 211 East Tamaki and Direct Energy.

Supplier Contact

Signify New Zealand

Responsible Agency

https://www.mbie.govt.nz