Zodiac Z400 Swimming Pool Heat Pumps
Product Identifiers
Zodiac Z400 Heat Pumps
Sold to various pool builders and suppliers from 1 December 2018 to 31 October 2023.
Z400 Product Models recalled (Part No. - Model):
WH000287 - Z400 MD4 ALUMINIUM GREY
WH000288 - Z400 MD4 BEIGE GREY
WH000289 - Z400 MD5 ALUMINIUM GREY
WH000290 - Z400 MD5 BEIGE GREY
WH000291 - Z400 IQ MD7-ALU GREY-WIFI
WH000292 - Z400 MD7 - BEIGE GREY
WH000295 - Z400 IQ MD8-ALU GREY-WIFI
WH000299 - Z400 IQ MD9-ALU GREY-WIFI
WH000348 - Z400 IQ MD4 GREY WIFI
WH000350 - Z400 IQ MD5 GREY WIFI
WH000374 - Z400 MD4 - GREY WIFI (PLUG&P)
WH000382 - Z400 IQ MD4-AG R32
WH000383 - Z400 IQ MD5-AG R32
The Hazard!
The heat pump’s capacitor can fail to disconnect from the circuit, which can lead to the unit catching fire.
There is a risk of serious injury, burns or death if the heat pump’s capacitor catches fire. There is also a risk of serious property damage.
What to do...
Consumers should stop using the heat pump immediately. Press and hold the ON/OFF button for 2 seconds to switch off, then disconnect the plug. If it is hardwired, turn off the isolator switch.
Consumers should contact Fluidra to arrange for a technician to repair the heat pump at no cost.
Product Identifiers
Zodiac Z400 Heat Pumps
Sold to various pool builders and suppliers from 1 December 2018 to 31 October 2023.
Z400 Product Models recalled (Part No. - Model):
WH000287 - Z400 MD4 ALUMINIUM GREY
WH000288 - Z400 MD4 BEIGE GREY
WH000289 - Z400 MD5 ALUMINIUM GREY
WH000290 - Z400 MD5 BEIGE GREY
WH000291 - Z400 IQ MD7-ALU GREY-WIFI
WH000292 - Z400 MD7 - BEIGE GREY
WH000295 - Z400 IQ MD8-ALU GREY-WIFI
WH000299 - Z400 IQ MD9-ALU GREY-WIFI
WH000348 - Z400 IQ MD4 GREY WIFI
WH000350 - Z400 IQ MD5 GREY WIFI
WH000374 - Z400 MD4 - GREY WIFI (PLUG&P)
WH000382 - Z400 IQ MD4-AG R32
WH000383 - Z400 IQ MD5-AG R32